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Frequently Asked Questions

ALL OUR VEHICLES ARE GUARANTEED FOR A MINIMUM OF 2 YEAR FOLLOWING THE VEHICLE HAVING UNDERGONE A 120 POINT CHECK:

Which elements of the vehicle have been checked?

The vehicle will have undergone a fully comprehensive check carried out by DS Automobile trained technicians. This check will include the following: Exterior and Interior check, Under Vehicle, Engine Bay, Wheels, Brakes and Suspension. It will then undergo a Road Test and Pre Sale Check to ensure all documentation is present and correct.

Which parts are covered by the warranty?

The DS Certified  warranty will be at least 24 months in duration and the level of protection to you is as close as we can get to the original Manufacturers Warranty. It is easier to tell you what is not covered rather than what is. A few of the excluded items are listed below: routine maintenance operations and inspections;
• paintwork
• windscreens
• tyres
• bulbs
• consequences of normal wear and tear on the vehicle and on its components;
• consequences of abnormal use of the vehicle, human error or negligence;
• replacement components subject to normal wear and tear, which can vary depending on the use of the vehicle, its mileage, the
geographical and climatic environment, and where replacement is not the consequence of a malfunction. This applies especially to the
following components;
Front and rear brake pads, Rear brake linings, Front and rear brake discs, Front and rear tyres, Clutch, Auxiliary equipment
drive belts, Front and rear dampers, Wiper blades etc.

In addition to the warranty offered to DS Certified dealers what else will I benefit from? 

All of our DS Certified Approved Used Cars up to 4 years/ 50,000 miles come with a minimum of 24 months warranty/MOT test cover and 24 months DS Assistance as standard. Your participating DS Certified dealer can provide you with full details as well as tailoring a finance package to help you with your purchase. For cars over 4 years/ 50,000 miles and up to 7 years/ 100,000 miles you will benefit from 12 months warranty/MOT test cover and DS assistance.

30 day / 1,000 miles exchange programme

If your vehicle develops a fault, that your selling dealer cannot rectify, within 30 days/1,000 miles of taking delivery, you may be entitled to exchange your vehicle. Please click here for full details.

 

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